Delivery and Returns
The cost for deliveries outside Mainland UK will be quoted during the checkout process.
Orders received prior to 4:00pm for delivery to addresses in Mainland UK will be delivered within two working days (i.e. if you place your order before 4:00pm on Monday your goods should be delivered on Wednesday).
Products sent direct from the Manufacture (e.g. Zarges Ladders) are usually within 3 working days. Delivery will be Monday - Friday 8am to 6pm and the supplier will contact you directly to arrange the delivery.
We try hard to accept all returns. If you are returning any item(s) they need to be in the original box or bag and securely packed. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
Under our 30 day money back guarantee you can return unwanted goods.
Items should be unused in a saleable condition, with their original packaging and with all component parts and any promotional items received. You should include a copy of your invoice and a completed returns form. Clickto complete a return.
Less than 30 Days
If you purchased the item less than 30 days ago you can return it under the 30 money back guarantee.
Please make sure that you return all component parts and any promotional items received and that all petrol products are drained of fuel and oil before returning.You should include a copy of your invoice and a completed returns form.
Clickto complete a return.
More than 30 Days
If you purchased the item more than 30 days ago our aim is to get any problem put right as quickly as possible.
Firstly check if the manufacturer offers a helpline, repair or warranty service. Using this service may be the fastest way to get the problem fixed.
If there is no warranty or repair service or you wish to return the faulty item call us on 01938 557733 or Click